skip to main content

Dr. Martens Gift Cards Terms & Conditions

  1. Dr. Martens Gift Cards can be purchased in store and online and are redeemable at any Dr. Martens retail store in Australia or online at drmartens.com.au/au
  2. Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card. Any balance that remains on the Gift Card after expiry will not be available for use.
  3. Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other gift cards.
  4. The value shown on a Gift Card includes GST.
  5. Gift Cards are partially redeemable and any unused balance can be used for future purchases up to the expiry date.
  6. Gift Cards should be treated like cash. Lost or stolen gift cards will not be replaced or refunded.
  7. Items purchased using Gift Cards that are subject to our returns or refunds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.
  8. Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.
  9. We reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this website. If you contact us within the notice period and do not accept the changes, we can cancel the Gift Card and refund you any value remaining on the Gift Card.

For Accent Group Limited, trading as Dr. Martens Australia's full Terms and Conditions, please visit https://www.drmartens.com.au/terms-and-conditions